privacy policy

Mane.Lobby is committed to protecting the privacy and personal information of our clients, website visitors, and salon guests. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, phone number, email address, billing details, and appointment history.

• Payment Information: Processed securely via our POS system; we do not store full credit card details.

• Usage Data: Browsing activity, device type, and interactions on our website via cookies or analytics tools.

• Images or Testimonials: Only with your express consent, for marketing or promotional purposes.

2. How We Use Your Information

We use your information to:

• Book and manage appointments

• Send appointment confirmations and reminders

• Provide customer support

• Process payments securely

• Improve our services and website experience

• Send promotional offers or updates (only if opted in)

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third-party providers only when necessary to:

• Process bookings or payments

• Send SMS or email reminders

• Comply with legal obligations

All third-party service providers must comply with applicable data privacy laws.

4. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings if you prefer.

5. Data Security

We use secure platforms and encryption protocols to protect your data from unauthorized access, alteration, or misuse. Only authorized staff members have access to sensitive information.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Ask us to correct or delete your data

• Withdraw consent for marketing communications at any time

To exercise these rights, email us at contact@manelobby.com.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the revised date.